Working in general practice as a Receptionist, Supervisor and a Manager nothing ever surprises me anymore, and just when you think you have seen it all something else comes along to add to the endless stories that working in a surgery brings.
The highs and lows the funny and the sad you never get two days exactly the same.
This story was a new one to me, one that I haven’t come across.
I was chatting to a friend yesterday to works in a GP Surgery. She told me that there had been an incident in their admin office. Whilst she was talking to a patient she could hear raised voices at the end of the office. When my friend had finished her call she turned her attention to the receptionist who was obviously very upset by the call.
She presumed that the caller has been an “unhappy patient” –…
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