Here is a list that you can have on your staff notice board – or inside your staff handbook. A quick reminder of Caldicott and what it means.
Does your staff have a good understanding of Caldicott and what it means?
C LINICAL GOVERNANCE
There is an important clinical Governance element to safeguarding confidentiality. The handling of information provided in confidence is an important aspect of the quality of care.
ALL staff should be aware of their responsibilities and have an obligation to respect patient confidentiality.
Serious breaches of confidentiality could lead to criminal prosecution for the organisation and in some cases the individual. IT COULD BE YOU!
The organisation will take a serious view of breaches of confidentiality and could lead to dismissal.
I NFORMATION TO PATIENTS
Patients must be informed of the Data Protection Act, Confidentiality and their rights as a patient.
Everyone working for the NHS has the legal duty to keep information about patients and clients confidential at all times both in and outside of the workplace.
O WNERSHIP OF DATA
A designated individual should take responsibility for ownership of a particular set of information.
T ELEPHONE AND FAX MACHINES
Be aware of telephone conversations, which provide patient identifiable information. Ensure your call cannot be heard by patients in the waiting room. When faxing patient identifiable information, ensure the fax machines are located in a safe area and in a locked room when not in use i.e. overnight.
T RANSFER OF INFORMATION
Transfer of patient identifiable information should be carried out in strict accordance with the Caldicott principles. Where possible patient identifiable information should not be held on portable computers, where this is unavoidable, it should be password protected or encrypted. Any patient identifiable information should be secured in a locked unit.
*see previous blog on confidentiality: The 6 Key Principles http://wp.me/p1zPRQ-3S